{"id":102121,"date":"2026-01-19T14:37:23","date_gmt":"2026-01-19T13:37:23","guid":{"rendered":"https:\/\/www.whistlelink.com\/?post_type=product-news&p=102121"},"modified":"2026-01-19T15:06:12","modified_gmt":"2026-01-19T14:06:12","slug":"ianuarie-2026","status":"publish","type":"product-news","link":"https:\/\/www.whistlelink.com\/ro\/noutati-despre-produs\/ianuarie-2026\/","title":{"rendered":"Ianuarie 2026"},"content":{"rendered":"\t\t
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Actualizare important\u0103: Alocare mai inteligent\u0103 a cazurilor, cu transparen\u021b\u0103 total\u0103<\/h2>

Am lansat o actualizare important\u0103 pentru a v\u0103 oferi un control mai mare asupra modului \u00een care sunt alocate cazurile \u0219i asupra persoanelor care pot accesa aceste cazuri \u00eenc\u0103 din momentul primirii lor.<\/p>

Cu noile reguli dinamice de alocare<\/strong>, accesul la cazuri este acum vizibil, personalizabil \u0219i aliniat la structura dvs. intern\u0103 de guvernan\u021b\u0103.

<\/p>

Ce este nou?<\/h3>

Anterior, proprietarii <\/em>\u0219i administratorii <\/em>aveau acces automat la toate cazurile, chiar \u0219i atunci c\u00e2nd nu erau alocate \u00een mod explicit. Acest lucru nu era \u00eentotdeauna vizibil \u00een vizualizarea cazului, ceea ce ducea la incertitudine cu privire la cine putea accesa ce anume.<\/p>

Acum, accesul este clar definit prin reguli de automatizare, ceea ce face ca aloc\u0103rile s\u0103 fie transparente \u0219i verificabile.

<\/p>

Cum func\u021bioneaz\u0103:<\/h3>

Acum pute\u021bi configura reguli de atribuire automat\u0103 \u00een Set\u0103ri \u2192 Reguli de automatizare<\/em><\/strong>. Iat\u0103 cum func\u021bioneaz\u0103:<\/p>

  1. Alege\u021bi un element al raportului<\/strong>
    Selecta\u021bi elementul care va declan\u0219a regula, de exemplu, \u021aara <\/em>sau Unitatea de afaceri<\/em>.<\/li>
  2. Defini\u021bi condi\u021biile<\/strong>
    Fiecare regul\u0103 trebuie s\u0103 includ\u0103 cel pu\u021bin o condi\u021bie pe care un caz trebuie s\u0103 o \u00eendeplineasc\u0103 pentru a fi atribuit.<\/li>
  3. Selecta\u021bi utilizatorii aloca\u021bi<\/strong>
    Alege\u021bi utilizatorii care trebuie aloca\u021bi cazului atunci c\u00e2nd sunt \u00eendeplinite condi\u021biile.<\/li>
  4. Seta\u021bi prioritatea regulii<\/strong>
    Aranja\u021bi regulile \u00een ordinea preferat\u0103 folosind s\u0103ge\u021bile pentru a le seta prioritatea. Se va aplica prima regul\u0103 care corespunde.<\/li>
  5. Cazuri neasociate<\/strong>
    Dac\u0103 nicio regul\u0103 nu se potrive\u0219te, cazul va r\u0103m\u00e2ne nealocat \u0219i se va trimite o notificare automat\u0103 prin e-mail tuturor proprietarilor<\/em>.<\/li><\/ol>


    \u00cen mod implicit, am ad\u0103ugat dou\u0103 reguli de automatizare care aloc\u0103 at\u00e2t proprietarii<\/em>, c\u00e2t \u0219i administratorii <\/em>cazurilor noi. Acest lucru asigur\u0103 acela\u0219i acces ca \u00eenainte, dar acum este complet vizibil \u00een vizualizarea cazului.<\/p>

    \"Whistlelink
    <\/span><\/p>

    Ce trebuie s\u0103 face\u021bi:<\/h3>

    Pentru a sprijini aceast\u0103 actualizare, accesul implicit la cazuri pentru administratori <\/em>a fost restric\u021bionat \u00eencep\u00e2nd cu 22 decembrie:<\/p>

    • Pentru cazurile primite \u00eenainte de 22 decembrie<\/strong>
      Dac\u0103 administratorii <\/em>au \u00een continuare nevoie de acces, un proprietar <\/em>trebuie s\u0103 le atribuie manual.<\/li>
    • Pentru cazurile primite dup\u0103 22 decembrie<\/strong>
      Nu este necesar\u0103 nicio ac\u021biune pentru a p\u0103stra comportamentul actual \u2014 regulile de automatizare implicite se vor aplica automat.

      <\/li><\/ul>

      Personaliza\u021bi regulile de atribuire pentru a se potrivi fluxului dvs. de lucru:<\/h3>

      Pute\u021bi crea propriile reguli pentru a reflecta structura intern\u0103 \u0219i logica de raportare a organiza\u021biei dvs. Acest lucru permite o mai mare flexibilitate \u00een gestionarea accesului la cazuri, distribuirea \u0219i conformitatea.

      <\/p>

      Avantaje principale:<\/h3>
      • Mai mult\u0103 claritate cu privire la persoanele care au acces la fiecare caz<\/li>
      • Sprijin\u0103 politicile de conformitate \u0219i guvernan\u021b\u0103 intern\u0103<\/li>
      • Automatizeaz\u0103 distribuirea cazurilor pe baza criteriilor definite de dvs.<\/li>
      • Cre\u0219te vizibilitatea pentru proprietari \u0219i administratori<\/li><\/ul>

        \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"template":"","class_list":["post-102121","product-news","type-product-news","status-publish","hentry"],"yoast_head":"\nIanuarie 2026 - Whistlelink<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.whistlelink.com\/ro\/noutati-despre-produs\/ianuarie-2026\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ianuarie 2026\" \/>\n<meta property=\"og:description\" content=\"Actualizare important\u0103: Alocare mai inteligent\u0103 a cazurilor, cu transparen\u021b\u0103 total\u0103 Am lansat o actualizare important\u0103 pentru a v\u0103 oferi un control mai mare asupra modului \u00een care sunt alocate cazurile \u0219i asupra persoanelor care pot accesa aceste cazuri \u00eenc\u0103 din momentul primirii lor. 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