Case study: Manufacturing
A Whistlelink Case StudyEnhancing workplace safety and transparency in manufacturing
How Nissha Metallizing Solutions improved internal reporting with Whistlelink
Nissha Metallizing Solutions, a global leader in the production of sustainable metallized paper and paperboard, operates manufacturing facilities across Europe, North and South America. Known for its innovation, environmental responsibility, and high safety standards, the company supplies packaging and labelling solutions to some of the world’s largest food, beverage, and consumer goods brands.
To support its culture of operational excellence and employee wellbeing, Nissha Metallizing Solutions partnered with Whistlelink to strengthen its internal reporting processes—ensuring that employees in all regions could raise concerns safely, securely, and in full compliance with local and EU legislation.
The challenge: Enabling safe and inclusive whistleblowing in a global manufacturing environment
The manufacturing sector presents distinct challenges when it comes to whistleblowing:
Workplace safety and compliance – Employees must have trusted ways to report safety hazards, procedural violations, or non-compliance without fear of retaliation.
Environmental responsibility – With strict sustainability targets and regulatory obligations, the company needed to ensure employees could report environmental concerns, such as emissions or waste-handling issues.
Supply chain ethics – Working with a global network of suppliers, Nissha Metallizing Solutions required tools to surface potential misconduct or unethical behaviour in sourcing or production.
Cultural and language barriers – With a workforce spread across continents, providing a multilingual, accessible, and culturally aware platform was key to encouraging reporting at every level.
To meet these needs and fulfil compliance obligations under the EU Whistleblower Protection Directive and GDPR, Nissha Metallizing Solutions sought a whistleblowing system that combined simplicity, security, and scalability.
The Whistlelink solution: A secure, compliant system for a multinational workforce
With Whistlelink, Nissha Metallizing Solutions implemented an easy-to-use, secure platform tailored for the manufacturing sector. Features included:
✔️ User-friendly and multilingual interface – Accessible on desktop and mobile with language support across all regions, ideal for factory and logistics staff.
✔️ Confidential, compliant reporting – Encrypted channels with optional anonymity and voice scramble, aligned with GDPR and EU whistleblower laws.
✔️Secure case management – Confidential case handling with access controls, alerts, and audit trails for timely and accountable follow-up.
Implementation and results: Building confidence across sites and teams
With support from the Whistlelink team, Nissha Metallizing Solutions integrated and aligned the whistleblowing platform with internal compliance frameworks and operational workflows.
As a result, the company achieved:
Improved communication and responsiveness – The system empowered employees to report safety-related concerns freely and enabled timely intervention by the compliance team.
Inclusive accessibility – Multilingual features enabled global engagement and reduced communication barriers.
Legal compliance and readiness – Full alignment with applicable whistleblower protection and data privacy laws.
"Whistlelink provided us with a reliable and adaptable tool to support ethical conduct across our global operations. It helps our teams feel safe and heard, no matter where they work."
- Giusy Salusso, HR Manager, Nissha Metallizing Solutions
Key takeaways
Nissha Metallizing Solutions’ experience highlights important best practices for whistleblowing in manufacturing:
✔️ Make reporting accessible by using a simple, mobile-friendly interface that encourages participation across factory and logistics roles.
✔️ Protect anonymity and data through confidential channels that build trust and safeguard employee privacy.
✔️ Bridge cultural gaps with multilingual systems and inclusive messaging that support global adoption.
✔️ Link ethics with operations by embedding reporting into safety and environmental procedures, making it part of everyday risk management.
Do you want to learn more about Whistlelink?
Whistlelink provides secure whistleblowing solutions designed to help organisations meet compliance requirements while fostering a culture of transparency. With features like voice messaging, anonymous reporting, and secure case management, Whistlelink helps manufacturers create safer, more transparent workplaces.
